Guest Post By Bob Burg and John David Mann
On this morning, when Gillian meets with Coach George, she finds herself watching Mrs. B., one of the wealthiest women in town, serving breakfast to a group of underprivileged children alongside a famous local athlete. Not only are they serving the children food, they are also serving up a heaping helping of self-esteem. In both words and actions they communicate that while these youngsters may come from difficult circumstances, they are immensely valued young human beings. Gillian is fascinated, but can’t quite come up with the word she wants when her mentor ask her, what quality is it that Mrs. B. (a/k/a Elizabeth) and the tall quarterback share in common? Continue reading Being Gracious